Preloader

Frequently asked questions

General questions

The timeline depends on the size and complexity of your project. A simple business website usually takes around 3-5 weeks, while larger or more custom websites can take 6-10 weeks or more. We always provide a clear timeline after understanding your requirements and keep you updated throughout the process.

Yes, we can redesign your existing website to improve its appearance, usability, and performance. Whether you need a complete visual refresh or a more modern, user-friendly layout, we'll tailor the redesign to your business needs and objectives.

Yes, we offer website maintenance and support to help keep your site secure, up to date, and running smoothly. Depending on your needs, support can include software updates, bug fixes, performance checks, and ongoing technical assistance.

Yes, we can integrate third-party tools and APIs to extend your website's functionality and connect it with the systems your business relies on. This can include payment gateways, booking platforms, CRM systems, analytics tools, and other services, depending on your requirements and technical compatibility.

Our website packages start at $799 for Starter, $999 for Professional, and $1,999 for Business. The final cost depends on your requirements, design, and functionality. Contact us for a custom quote tailored to your business needs.

Technical Questions

Your website can be expanded as your requirements evolve. We can assess new features, connect additional tools, and implement improvements to support your changing needs. The feasibility, timeline, and cost will depend on the complexity of the changes and your website's existing setup.

Yes, we build websites with speed and performance in mind. We follow optimization best practices to reduce loading times, improve responsiveness, and provide a smooth browsing experience across devices. Actual performance depends on factors such as hosting, content, and third-party tools.

We develop websites to work across modern browsers, including Google Chrome, Safari, Firefox, and Microsoft Edge. We test compatibility to help ensure visitors can access your website and use its features consistently across supported browsers and devices.

We implement appropriate security measures based on your website's requirements, which may include SSL certificates, secure configurations, and software updates. Additional security monitoring and ongoing maintenance can be discussed depending on your project's needs.

Yes, we design websites with responsive layouts that adapt to different screen sizes, including smartphones, tablets, and desktops. This helps ensure your content remains easy to read, navigation stays accessible, and visitors can interact with your website comfortably on any supported device.

Yes, you will need to provide your own domain name and hosting. If you need help choosing or setting them up, we can guide you through the process to make sure everything is ready for your website.

You can provide your own text, images, and branding materials, or we can help create website content tailored to your business. Any additional content creation services will be discussed and agreed upon before the project begins.

Support & Maintenance

Yes, we can provide post-launch support to help resolve issues, answer technical questions, and ensure your website continues to work as expected. The level of support available depends on your project agreement, with ongoing maintenance and additional assistance available according to your needs.

Yes, we can help update website content, replace images, modify existing pages, and make design adjustments as your needs change. Whether you need a small edit or a more substantial update, we'll assess the requested changes and recommend the most suitable approach.

Your website should be reviewed regularly to keep its content accurate, software up to date, and features working correctly. Security updates should be applied promptly, while content and design reviews can be scheduled according to your business needs and how frequently your information changes.

If your website experiences downtime or technical problems, we'll help identify the cause and determine the appropriate solution, depending on your support agreement. Prompt troubleshooting can help restore normal functionality, while regular maintenance can reduce the risk of recurring issues.

Long-term website maintenance can help keep your site secure, updated, and functioning reliably. Available services may include software updates, backups, performance checks, and technical support, depending on the package. Contact us to discuss your requirements and find a suitable maintenance arrangement.

Payments & Pricing

Yes, a 50% deposit is required before work begins on your website project. This secures your booking and allows us to start planning and development. The remaining 50% is due before your website goes live.

We accept card payments securely through Stripe, making it easy to pay for your website project online. Payment instructions will be provided when your invoice is issued.

Yes, we provide custom quotes for projects with specific requirements. Share your goals, preferred features, and project scope, and we'll assess your needs and prepare a quote tailored to your requirements.

No, we don't currently offer installment plans. Payments must be made according to the agreed payment schedule, which will be outlined before work begins.

What's included depends on the website package you choose. Each package covers a specific set of features and services, so we recommend reviewing the package details carefully to find the option that best matches your project requirements.